DOMESTIC SHIPPING Policy

For the last 40+ Glorious Years, Avtar arts have adorned the homes of our clients over the world. When it comes to delivering our shipments to your doorstep, we take no chances and work with only the best in the business.

Approval & Packaging

We receive your online order confirmation, a member of Avtar arts Customer Care team will reach out to you on the mobile number provided to reconfirm your purchase and go over the details of your order, thereby ensuring you're getting exactly what you want.

• Once your order is ready, we will share you the photographs of your order for your approval. Upon your approval, your order will be processed to the packaging department.
• We take special care of the packaging and transportation. So that these reach customer end without any damage. We pack them in blister packaging and corrugated or wooden boxes, knowing their fragile nature. After that we will palletized to make sure that your order reaches to you in its best condition.
• The packaging department will take around 5-7 working days to pack the goods depending upon the size of the order.
• As soon as we have the all the documentation ready, we will hand over your packed shipment to ours logistics provider and get in touch with you via email or text message to provide you with the shipment tracking number.
• If there are no delays, it should usually take8-10 business days to receive your shipment.

Coverage Within India

For shipping within India, Avtar arts recommends and offers its customer Ground/Surface transportation for its shipments to pin codes serviced by FedEx, our primary logistics partner. If for any reason, your pin code isn't covered by FedEx's network, we will work with you to find a reliable alternative.
However, if you would like to personally pick up your order from our Jaipur (Rajasthan) store, or have it shipped by your own shipper, or any other way, we are quite flexible and would be happy to work with you or your preferred logistics provider. In either of the above cases, choose the 'Pick Up from Store' option during check out.
Please keep in mind that we too would love for you to get your purchase at the earliest, and at the least minimum cost. However, years of experience have taught us to be a little more safe than sorry and it's because of this cautious approach, we mostly ship our products using the surface/ground transportation option within India.
In our experience, not only is it the most economical option as it costs much less than Priority or Overnight Air delivery options, but also it is perhaps the safest way for transporting our heavy weight and volume packages across the country.

IN STORE PICK UP OPTION

If you would like to pick up your order from our Jaipur, Rajasthan store or send someone else to collect it, select the 'Store Pick Up' option under shipping section during the checkout process. Our Customer Care team will coordinate the details with you and schedule a pick up time accordingly.

We take utmost care to pack each shipment carefully to ensure your valuable purchase reaches you intact and without any damage, but our responsibility ceases once the shipment is handed over to you.

Note : We are facilitating transportation/delivery on your behalf due to your inability to come in person to take this delivery, so we can give you assurance of safe delivery with holding best intent using fair ethical practices & long expertise, but Avtar don't hold any guarantee or legal obligation in case of accident or damage in transit.